Last Updated: June 6, 2026
YJ Tech Inc. (DBA: Cuckoo Rental) ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, whether by visiting our store located at 7883 Heritage Dr, Annandale, VA 22003, browsing our website, or contacting us via phone or email.
1. Information We Collect
We may collect personal information in various ways to ensure we provide you with the best service possible:
Contact Information: Your name, address, phone number, and email address when you inquire about our services or make a purchase.
Payment Information: Credit card details and billing addresses to process sales and rental transactions.
Device and Usage Information: When you visit our website, we may collect information about your device, browser, IP address, and usage patterns to improve our services and enhance your online experience.
Customer Support Information: Any details you provide when contacting us with questions or for service support.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Fulfillment: To process sales, rentals, and service requests, including installation, maintenance, and support for your water purifier.
Customer Support: To respond to your inquiries, provide customer service, and address any concerns.
Marketing Communications: With your consent, we may use your contact information to send you updates, special offers, and other information about our products or services. You can opt out at any time.
Business Improvement: To monitor and analyze website usage and improve our services, products, and customer experience.
Legal Compliance: To fulfill any applicable legal obligations, such as tax or regulatory reporting.
3. Sharing of Information
We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share your information only in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, delivery partners, customer support providers, and technology vendors. These parties are contractually obligated to maintain the confidentiality and security of your information and may use it only to provide services on our behalf.
Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, property, safety, customers, or business operations.
Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any material changes affecting your personal information.
Text Messaging Data: Notwithstanding anything stated above, text messaging originator opt-in data, consent records, and related text messaging information will not be shared with any third parties or affiliates for marketing or promotional purposes. This category of information is excluded from all other information-sharing practices described in this Privacy Policy.
4. Security of Your Information
We take the security of your personal information seriously. We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. SMS Communications
By providing your phone number through our website forms, service request forms, or other communications with the Company, you consent to receive SMS messages related to your inquiries and the services we provide.
These messages may include:
Appointment or booking confirmations
Service updates and schedule changes
Follow-ups regarding your inquiries or estimates
Customer support responses and missed call responses
Occasional promotional offers, review requests, or service-related news
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes
6. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You may access, update, or correct your personal information by contacting us.
Opt-Out: You may unsubscribe from our marketing communications at any time by following the instructions in our emails or contacting us directly.
Delete or Restrict Use: If you wish to delete or restrict our use of your information, please reach out to us, and we will work to accommodate your request, subject to legal obligations.
7. Cookies and Online Tracking
Our website may use cookies and similar technologies to enhance user experience, gather analytics, and deliver personalized advertising. You can adjust your browser settings to refuse cookies; however, this may affect certain website functionalities.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will promptly delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes that may affect your rights.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
7883 Heritage Dr
Annandale, VA 22003
Phone: 571-516-3436
Email: [email protected]